Cannot join game under my old username


#1

I did some stuff to my phone today and now I can’t join a server using my old username. Anyone know why this is? It keeps popping up as my name being taken already


#2

Do you get some sort of message saying that the username is already taken?


#3

I think you support ID has changed. To fix this, find you current support ID:

Tap the pause button
Tap help/credits
Scroll down towards the bottom to find your Support ID.
NOTE: Do NOT share this with anyone besides Dave, milla, idk the others.

You will want to PM milla and tell her that support ID. I believe you have to tell her a few other things, but I don’t remember what. However, it seems you are new here (Welcome, have a cookie :cookie: btw). To get your trust level up, you’ll need to scroll around the forums and read a few posts.


#4

Yes I did


#5

Apple ID helps you retrieve a lot of things including blockhead online worlds AND your own name.

Now there seems to be nothing you can do about your offline worlds but when I got blockhead back I gained access to all my online worlds. The only issue is that anything you might have had in your portal chests with be completely gone.


#7

I’ve sent you a private message about this.


#8

the same thing is happening to me :confused:


#9

I have sent you a private message.