I would just like to put it out there that you may not request support on behalf of someone else, unless you are their guardian. I get support requests regularly, many from forums users, asking me to do something on another player’s account, giving me their support ID. This is not appropriate. You should not be disclosing your SID to anyone but us or Noodlecake. Nor should you be asking other players to disclose their SID to you.
If a player is too young to have their own email address their parent or guardian should be contacting us. Not another player. That is LAW. I will not break the law for the convenience of a player.
If they are old enough to have an email address they may email me themselves, or not. The not means no support.
Just to make this very clear, I will not support a player via another player, unless the second player is their parent or guardian.