Got an error uploading a new profile pic


#1

I got this error when trying to upload a new profile pic, and then again when trying to paste a screenshot of THAT error into this post.

undefined method `thumbnail_width=’ for #

I selected a 274x300 jpg file that’s only 10KB.

Is anyone else seeing errors when uploading photos?


Neat Houses
#2

I have encountered this error intermittently with both uploading a photo and pasting a screenshot. Sometimes it would work the second time I tried to upload or paste.


#3

It’s a bug when trying to upload images in posts. It sometimes fixes itself though.


#4

Yep, it’s happening over here too. I tried to post an image in LPW and then the error popped up. Like you, I tried to post a picture of the error itself but that didn’t work too.

I haven’t tried actually uploading the images though, I just copy pasted a screenshot because I’m too lazy to upload a photo.

I just tried uploading a photo now and it didn’t work. I tried pasting and uploading my images multiple times but it doesn’t seem to be working. Send help.


#5

oK, we might need @Milla to check it out.


#6

I was able to update mine. I assume this is an image size or format thing. I don’t seem to be able to upload pictures to posts myself. I need to work out why. I’ll see if there are settings for image size.


#7

Like I said, I was using a pretty small image. I’ve uploaded much bigger images to posts pre-update.


#8

I can’t update either, it’s the same message.


#9

Just got mine to work!


#10

The forums software doesn’t have specifications for images in the interface, but if it doesn’t work try making your image smaller, and squarer.


#11

I have slightly increased the permitted image size for in-post uploads. I haven’t looked for specifications for profile picture images yet. I don’t think it’s urgent, given the use, so just reduce dimensions and try again if you hit trouble.


#12

I don’t know how to do that, mine doesn’t pull up the part where you can choose the size and stuff


#13

You could edit your photo before trying to post it. Crop it down a bit.


#14

It’s already cropped down


#15

There are resizer apps. Here’s one I use.


#16

Are you wishing to change your avatar?


#17

Yeah I was trying to change my pfp


#18

Can you please email the image to milla at theblockheads.net and I will sort it out for you :slight_smile:


#19

It seems that avatars need to be 100 x 100 or smaller. I don’t have anything solid on file size, as I haven’t had time to experiment, but I’ll post if I work it out.


#20

Wait…so you’re not milla? Jk’s…it’s probably milla, right? :grimacing: