Help/ Credit Crash

Bugs & Glitches: Android
#1

So I recently came in contact with two issues but I’ll address both here separately making two different topics.

I was trying to get the support for Android users with the in game Help/Credit tab. When I click on it, it shows me the world info. tab and the links and information below but when I enter there, the application is unresponsive. I was going to try to email or contact the support but I am not exactly sure where to go now for it because the option I had, I cannot access. If someone would please direct me who I can go to for support for Android users maybe an email or link I would appreciate it.

I know I may not be able to be helped here, but any kind of direction, email or link or possible solution would really be appreciated, thank you.

#2

If you click pause :pause_button: button in game, then click help/credits and scroll down :arrow_down: there’s the contact support email and your support ID

(Only share your ID with that official support)

#3

Private message Milla and share the aforementioned ID with her. She will be able to assist you further.

#5

I know, that is where I go but when I click on the Help/Credit option I get a freeze and then my options are the to close application or wait and then close it. I can’t scroll down because before I can, it freezes.

Will she? I am an Android user, I don’t know if she can help me it says on her page that she mostly deals with Apple products.

#6

Unfortunately this is a bug with the WebView implementation in The Blockheads; there is no solution at the moment

1 Like
#7

That is unfortunate but thank you for the information. I’m not exactly sure what a Webview is but I’ll look into it to get a better understanding. Thank you though.

#8

Take a look at this article.

#9

I can’t really help with Android-specific issues, but I can advise. In this instance I will need to know which build of Blockheads you are running, please.