Issue with multiplayer

So I play on a Samsung Galaxy A7, but every time I try to join a multiplayer game my game freezes and end up not responding. Anyone have any idea of how to fix this? I have already tried re-downloading the game and the problem still occurs. I was curious if it was a bug with the client, so i used my old Samsung Galaxy A5 phone and it worked. Looking for suggestions on how to fix my Samsung A7 problem.

Is your Samsung Galaxy A5 on an older version of Android?

Yes, it is an older operating software.

You’re certainly not alone.

I thought it was cause of my screen size but that seems silly dont it? but if it is the operating software then its up to the game makers to update and fix it I guess.

There is just one problem.

Ultimately, there are a few possible outcomes.