World - Currently Unavailable

I created a private online world for my young son to get to grips with the game but Im currently getting a "Connection Error - SORRY THAT WORLD IS CURRENTLY UNAVAILABLE DUE TO AN ERROR. PLEASE TRY AGAIN LATER.

I’ve just renewed it for 30 days so this is pretty frustrating, is this a common temporary issue or have we fallen foul of some rules?

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I believe that is a somewhat common problem. I’ll ping @milla.

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This happened to me too yesterday. I think its a problem with your connection or that the world simply didn’t load in properly. Maybe restart the device and wait a few minutes? That worked for me, but idk if it will for you. I wish you and your son the best of luck :smiley:

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I couldn’t join any servers yesterday.

That’s rare, but it can happen. You can put in a support ticket in right through the app by opening up a single player world and tapping Pause, then “Help/Credits” button. Scroll to the Support section and you can tap the link to email support. This usually is handled by Milla so you can also PM her here on the forums.

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